Returns and Refunds Policy
Our products are non-returnable and non-refundable due to their perishable nature. All sales are final.
On a case by case basis we may elect to process a refund. Packages are shipping out on Mondays ONLY. If shipment tracking shows that the package has not arrived to its destination by the end-of-day Friday, we will refund 100%. To claim a refund, you must contact us.
Shipping Schedule
WE ONLY SHIP ON MONDAYS. Orders must be placed before 10am on Monday's (CST) in order to be shipped that Monday. Any orders received after 10am on Monday's (CST) will ship the following Monday. If feed is urgently needed, please call Dan at 563-663-8377
Holiday Shipping Schedule, which includes Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas, and New Year's Day: If a holiday lands any time during the week, we will still ship that week. If the holiday is on a Monday, we will ship all raw orders Tuesday. If the holiday lands on Tuesday-Friday we will ship Monday using a carrier service to ensure delivery will be before the weekend.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at 563.580.6299 or by using the form below: